Advisory & Consulting Services

Helping leaders and organizations navigate digital transformation with clarity, strong teams, human-centered presence, and powerful narrative.

Transformation doesn’t happen because you bought a new platform. It happens when strategy is clear, leaders are supported, people feel seen in the systems around them, and the story of where you’re going actually makes sense.

I help people build the strategies, structures, and stories that make transformation real.

I partner with leaders and teams across healthcare who are ready to think differently, including:

  • Health systems

  • Medical groups

  • Innovation teams

  • Public-sector and civic health organizations

  • Digital health companies

  • Life sciences and pharmaceutical organizations

Four pillars of my work

Strategy
Designing clear, actionable strategies for digital transformation, product portfolios, AI use cases, and patient-facing experiences.

Presence
Shaping how people show up inside digital systems by ensuring the data and experiences surrounding them are relational, contextual, and truly human-centric.

Leadership
Developing the leaders and team structures needed to guide complex change in real clinical and operational environments.

Narrative
Crafting the stories and communication frameworks that align stakeholders, build trust, and move people toward action.

How we can work together

Digital Strategy & Consumer Experience

Actionable strategy for modernizing digital products, journeys, and the human-centered data that powers them.
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Executive Advisory & Leadership Coaching

Practical, grounded coaching and advisory for leaders and teams driving transformation in complex health systems.
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Responsible AI & Health Innovation

Strategic clarity for AI use cases, data readiness, and reviving or reinventing digital products in the AI era.
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Creative & Narrative Work

Narrative and creative practice that gives voice and meaning to transformation—for organizations, leaders, and communities.
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Speaking & Thought Leadership

Keynotes, workshops, and event moderation that bring clarity and momentum to digital health and transformation conversations.
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Get in touch

Digital Strategy & Consumer Experience

I help organizations make sense of their digital ecosystem—what to build, how to align it to human needs, and how to sequence investments so patients, providers, and teams actually feel the benefit.

  • I help organizations define the strategy and roadmap for their consumer-facing digital products and product portfolios—including portals, virtual care, mobile apps, find-a-doctor tools, and AI-enabled services. This work clarifies what to build, evolve, or retire, and how to sequence investments for maximum value and differentiation.

  • I assess cross-channel patient journeys to identify friction, communication gaps, and emotional drivers. I provide experience and service design recommendations that improve clarity, connection, and usability across digital and in-person touchpoints.

  • I help organizations design the human context layer that underpins digital and AI-enabled experiences—defining how patients and providers are represented, understood, and supported. This work deepens both sides of the care dyad and strengthens trust, personalization, and connection.

  • I guide leaders through the development of enterprise digital strategies and roadmaps that align clinical, operational, and organizational objectives, so teams can execute with coherence instead of chasing disconnected initiatives.

Executive Advisory & Leadership Coaching

I work with senior and emerging leaders who are navigating transformation, stepping into bigger roles, and carrying the weight of complex change.

  • I support senior leaders through digital, organizational, and career inflection points—helping them refine strategy, make clearer decisions, and show up with confidence during times of change.

  • I work with Directors, Senior Directors, AVPs, and new VPs who are moving from functional expertise to enterprise leadership. We build strategic thinking, executive presence, communication clarity, and the ability to lead across boundaries.

  • I facilitate alignment across clinical, operational, and digital leaders, helping teams develop shared goals, decision pathways, and effective cross-functional collaboration.

  • I help leaders craft transformation narratives that connect strategy to mission, make change coherent, and build trust across the organization.

  • I advise on how to structure, staff, and support high-performing digital teams—including product, engineering, design, analytics, and PMO—and how to create governance and cultural practices that help them thrive.

Responsible AI & Health Innovation

I help organizations move beyond AI buzzwords into clear, aligned, human-centered decisions about where AI belongs—and where it doesn’t.

  • I advise leaders on where AI can meaningfully improve patient experience, clinical engagement, or administrative workflows, and help define adoption strategies aligned with mission, safety, and equity.

  • I work with executive and product teams to identify high-value AI use cases, evaluate feasibility, and prioritize initiatives based on impact, readiness, and alignment with organizational strategy.

  • I help organizations understand what “AI-ready” content, metadata, and workflow design look like, and define the standards needed for accurate search, navigation, and personalization.

  • I evaluate internally developed tools, prototypes, or “shelf-ware” and reimagine them through an AI-era lens—identifying which concepts still hold strategic value and how to evolve them into viable, modern solutions.

Speaking & Thought Leadership

I bring a blend of executive experience, strategic depth, and a performer’s presence to stages, workshops, and conversations about the future of care.

  • I deliver story-rich keynotes that help audiences understand the future of digital health, AI adoption, patient experience, and the human realities of transformation.

  • I design and lead workshops that equip leadership teams with frameworks for digital strategy, AI adoption, experience redesign, and organizational change.

  • I write articles, essays, white papers, and guest posts that translate complex digital health topics into clear, compelling narratives that expand organizational visibility and influence.

  • I moderate panels, webinars, and fireside chats for organizations and events—shaping the run-of-show, crafting strong questions, and guiding speakers toward insightful, audience-relevant dialogue.

Creative & Narrative Work

My creative practice informs how I think about leadership, systems, and care. For some organizations and teams, that’s exactly the lens they need.

  • I create narrative work exploring identity, lineage, embodiment, and transformation—available for publication, performance, or collaboration.

  • I facilitate creative workshops that help leaders and teams access new perspectives, build resilience, and deepen connection through reflective, expressive practices.

  • I help organizations craft emotionally resonant narratives that clarify mission, translate strategy, and support communication around change and innovation.decision pathways, and effective cross-functional collaboration.

Get In Touch

If you’re navigating a complex moment—new digital mandates, AI pressure, leadership transitions, or a tangle of legacy products—I can help you make sense of what’s next and where to focus first.